The Sultan Hotel & Residence Jakarta | Jakarta ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Jl. Gatot Subroto, Jakarta, Indonesia, 10002

The Sultan Hotel & Residence Jakarta, a 5-star hotel rated 7.3/10 on Booking.com, features a vast complex of 3 towers with luxurious accommodations and Jakarta's largest Convention Centre. Guests benefit from amenities such as an outdoor swimming pool, wellness facilities, and a diverse selection of dining options.

Rooms & Amenities

All 707 elegantly furnished bedrooms at The Sultan Hotel & Residence Jakarta are equipped with a flat-screen cable TV, personal safe, minibar, desk, and seating area. The spacious and comfortable rooms also provide 24-hour room service, air conditioning, and separate dining areas for a convenient stay.

Dining & Facilities

The hotel features three onsite restaurants, including Nippon Kan serving Japanese cuisine, along with dining options that offer a mix of Western and Asian breakfast favorites. Guests can unwind at Lagoon Lounge overlooking the green lagoon, ideal for light snacks and drinks.

Recreation & Wellness

Leisure facilities at The Sultan Hotel & Residence Jakarta include an outdoor pool, fitness center, tennis courts, and a full-service spa offering massages and body treatments. A 500-meter jogging track and an extensive garden landscape enhance the recreational experience.

Business & Transportation

The property also features a fully equipped business center and nine meeting rooms designed to accommodate diverse events. Nearby, the Jakarta Convention Centre is easily accessible through a private tunnel, while public transport options such as the Istora subway and bus stations are within walking distance.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double or Twin Room

Max:

2 persons

435 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Bathtub

room details

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Grand Deluxe Double or Twin Room

Max:

2 persons

500 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Bathtub

room details

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Executive Double or Twin Room

Max:

2 persons

500 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Bathtub

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Jakarta 2.5 mi

Airports

Halim Perdanakusuma (HLP) 7.5 mi

Soekarno Hatta (CGK) 18.8 mi

Underground

Istora1700 ft

Bendungan Hilir3700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Valet parking

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Tennis court

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's play area

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
BBQ facilities
Spa & wellness centre

Room features

Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Jl. Gatot Subroto, Jakarta, Indonesia, 10002

Map view

Jl. Gatot Subroto, Jakarta, Indonesia, 10002

City landmarks

Jl. Silang Monas

National Monument

3.2 mi

Amusement Park

Kidzania

1.0 mi

Park

Taman Suropati

2.1 mi

Shopping Area

FX Sudirman

4000 ft

Night club

Jakarta Convention Centre

1.6 mi

Stadium

Gelora Bung Karno Stadium

3000 ft

Mall

Pasific Place

1.0 mi

Gelora Bung Karno Sports Complex

1.1 mi

Museum

Satriamandala Museum

1.9 mi

Mall

Plaza Senayan

1.3 mi

1st fl

Goods Dept

2300 ft

Jl. Prof. DR. Satrio Kav. 3-5 Ciputra World 1

Ciputra Artpreneur Theater

1.5 mi

Shopping Area

The Plaza Semanggi

1.4 mi

Shopping Area

Senayan City Mall

1.3 mi

Indonesia Stock Exchange

4300 ft

Parking area

The Energy Building

4300 ft

Mosque

Sunda Kelapa Grand Mosque

2.0 mi

Jl. Prof. Dr. Satrio C-4 no. 13 Jl. Suryo no. 22

Culinaria Modena

4400 ft

Karno Senayan

Al-Bina Mosque

4700 ft

Bundaran Senayan

1.1 mi

Cinemaxx

2200 ft

Golden Ballroom

2200 ft

Event hall

Balai Sarbini

1.4 mi

Event hall

Assembly Hall

4400 ft

Sampoerna Strategic Square

1.5 mi

World Trade Centre Sudirman

1.5 mi

Mall

Lotte Shopping Avenue

1.8 mi

Jl. Stadion Senayan

Taman Kridaloka 1 Senayan

5100 ft

Mulia Tower

1.8 mi

Jalan Palmerah Selatan 17

Bentara Budaya Jakarta

2.1 mi

Nearby

Jl. Stadion Senayan

Taman Kridaloka 1 Senayan

2000 ft

Restaurants

Lagoon Cafe

100 ft

Jln. Jendral Gatot Subroto The Sultan Hotel Jakarta

Nan Xiang Restaurant

100 ft

Jl. Gatot Subroto The Sultan Hotel Lagoon Tower

PASOLA Restaurant

1.0 mi

Jl. Jend Sudirman Kav 52 - 53 The Ritz-Carlton Jakarta

Plataran Tiga Dari

2900 ft

Jl. Jend. Sudirman Kav. 54-55 Hutan Kota Plataran

Komala's Restaurant

1.4 mi

Semangi Plaza

Pidari Lounge

3300 ft

Jl. Jend. Sudirman Kav. 54-55 Hutan Kota Plataran

Resto Ngalam

4100 ft

Jln. Jendral Sudirman FX Senayan

fatback Jakarta

4100 ft

Jl. Jend Sudirman f/X Entertainment Mall

Reviews and Ratings

Reviews from guests about their experience.

66%

loved their spa retreat and can’t wait to return.

6.6/10

Nice

Rooms

6.0

Location

8.2

Service

6.8

Dining

6.0

Stephanie

United States, January 2025

7.0/10

My stay at The Sultan Hotel & Residence Jakarta was quite enjoyable overall! The location was fantastic, making it easy to explore nearby attractions. However, I did encounter a few issues, like minor delays in service and some room maintenance concerns that needed attention. Despite this, I appreciated the friendly staff and the delicious breakfast options that made my mornings brighter. 🌞

Rooms

7.0

The room was clean and well-maintained, but I had some issues with the washroom facilities. The hot water in the shower was inconsistent, and I noticed some stains on the fixtures. Overall, it felt like the room needed a bit of renovation to meet the expectations of a five-star hotel.

Service

8.0

The staff were warm and helpful during my stay, which I truly appreciated. However, there were delays in service during lunch, with my drinks arriving after a long wait, which could be improved for a more seamless dining experience.

Location

9.0

The hotel is in a prime location near the Senayan stadium and offered fantastic accessibility for shopping and city exploration. I loved the feel of being in the heart of Jakarta while enjoying a serene atmosphere.

Dining

6.0

While the food was generally good, I found the variety slightly below average, especially at the breakfast eggs station. I think expanding the options would enhance the dining experience even more.

Facilities

7.0

The hotel provided a range of facilities, including room service and housekeeping. However, there were minor issues, such as the confusing entrance with multiple gates, which made accessing the hotel a bit tricky at times.

Daniel

United States, December 2024

7.4/10

My stay at The Sultan Hotel & Residence Jakarta was quite a mix of experiences. I appreciated the spacious rooms and the excellent breakfast, but faced some issues with cleanliness and service. The location is fantastic, making it easy to explore Jakarta, but the facilities need some improvements.

Rooms

5.0

I found the rooms spacious, but my initial deluxe room had cleanliness issues, including stained pillows and a cockroach. After moving to a grand deluxe room, I noticed it was much fresher, although the shower didn't work properly.

Service

5.0

The staff were kind and helpful, which made a difference during my stay. However, the slow room service and issues with laundry service were frustrating.

Location

7.0

The hotel is excellently located in the heart of South Jakarta, close to luxury malls and green spaces, although the area could be better maintained.

Dining

6.0

I enjoyed the buffet breakfast, which was quite impressive, but found the options for continental food lacking and the juice selections could use improvement.

Facilities

5.0

The hotel has a range of facilities, but I was disappointed that the pool closed at 6 PM, and there wasn't much variety in the dining options, such as draught beer.

Barbara

United States, December 2024

7.0/10

My stay at The Sultan Hotel was a mixed bag. On the positive side, the location is fantastic as it's right next to the Jakarta Convention Center, making it convenient for my events. The pool area is quite lovely, and my room was spacious and comfortable. However, I did encounter issues with the hotel being somewhat outdated, particularly with slow elevators and occasional electricity problems. Additionally, accessing the hotel was a hassle due to the blocked main entrance, which made it inconvenient to order food or hail rides.

Rooms

7.0

I found my Deluxe Double Room to be large and comfortable, offering nice amenities. However, there were signs of wear and tear, and this could be updated to enhance the experience.

Service

8.0

The staff were friendly and helpful throughout my stay, making it easy to seek assistance when needed. Their hospitality was definitely a highlight.

Location

8.0

The location was very convenient for accessing the toll road and right next to the convention center, ideal for my needs. Plus, there's a nice jogging area nearby.

Dining

6.5

Dining here had its ups and downs. Though the breakfast was decent with a variety of Indonesian options, I found the restaurant a bit underwhelming overall.

Facilities

6.5

The facilities included standard offerings like room service and laundry, which were satisfactory. However, the layout of the hotel was confusing, particularly for visitors.

James

United States, November 2024

5.2/10

My stay at The Sultan Hotel & Residence Jakarta had its highlights, particularly the good buffet breakfast and the friendliness of the staff. However, the cleanliness of the room left much to be desired, and I experienced significant delays with room service and laundry.

Rooms

5.0

The Grand Deluxe Double room was spacious and had a lot of natural light, but I found it didn't meet the cleanliness standards I expected from a hotel of this caliber.

Service

5.0

While the staff were friendly and polite, the service was inconsistent. I faced considerable delays with room service, and the response to my laundry inquiry was frustrating.

Location

8.0

The hotel is excellently located in South Jakarta, close to shopping malls and sports grounds, making it easy to explore the area.

Dining

7.0

The buffet breakfast was truly amazing, offering a wide range of options. However, after a few days, I found the offerings could use some variation in terms of continental choices and fruit selections.

Facilities

6.0

The hotel has a large hotel with great amenities like a swimming pool and tennis courts, but the aging state of some facilities, particularly in the washrooms, detracted from my experience.

William

United States, October 2024

7.0/10

During my 5-night stay at The Sultan Hotel & Residence Jakarta, I appreciated the spacious and clean room, which offered a refreshing atmosphere after moving from the original room. However, I faced some issues like hot water problems and a less-than-stellar dining experience. Overall, I found the staff to be extremely helpful.

Rooms

6.0

My deluxe room was spacious, but I experienced issues with cleanliness and room conditions. The initial room had stained pillows and a smell that triggered my allergies. After switching to a grand deluxe room, it felt newer, though the shower didn't work properly.

Service

8.0

The service was really good. Receptionists were very responsive and went the extra mile to help, especially in directing taxi drivers for drop-offs. I felt well taken care of during my stay.

Location

9.0

The hotel's location is fantastic, especially since it's connected to the exhibition center and close to shopping. I enjoyed jogging on the nice track nearby, which made it easy to stay active.

Dining

5.0

Dining could use improvement. While the menu had a decent variety of flavors, I found the food quality slightly below average, and the wait times for drinks and food were frustrating during lunch.

Facilities

5.0

While the facilities were adequate, they seemed outdated. The gym could use some upgrades, and there were issues with Wi-Fi. The pool closing at 6 PM was a bit disappointing as well.