The Sultan Hotel & Residence Jakarta | Jakarta ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Jl Jend.Gatot Subroto, Jakarta, Indonesia, 10002

“The hotel's location near the Olympic sports complex is fantastic!”view full review

Featuring 5-star accommodations, The Sultan Hotel & Residence Jakarta offers luxurious amenities and services within a distinctive complex of 3 towers and an exclusive Executive Club. The hotel is equipped with Jakarta's largest Convention Centre and extensive recreational facilities, ensuring a premium experience for guests. With elegant design inspired by Javanese heritage, this Jakarta hotel is well-suited for both business and leisure travelers.

Rooms & Amenities

The Sultan Hotel & Residence Jakarta features 707 elegantly furnished rooms, complete with flat-screen cable TVs, minibars, and separate dining areas. Guests can benefit from 24-hour room service and enjoy premium bedding for maximum comfort during their stay. The Deluxe Room and luxurious Lanais 2 Bedrooms offer spacious accommodations with panoramic views of the city or lush gardens.

Dining Options

Dining options at The Sultan Hotel include three onsite restaurants offering Chinese and Japanese cuisines, as well as a variety of Western and Asian breakfast favorites. Lagoon Cafe and Nippon Kan are notable spots for gourmet experiences. Additionally, an outside catering service is available, providing versatile culinary options for events.

Leisure & Business

Leisure facilities include an outdoor swimming pool, multiple tennis courts, a fitness center, and a full-service spa providing massages and body treatments. Guests can relax in the hot tub or enjoy access to a 500-meter jogging track within the hotel's extensive gardens. The Sultan Hotel also features a comprehensive business center, making it convenient for corporate events.

Location & Transportation

The Sultan Hotel & Residence Jakarta is strategically located near significant landmarks such as Gelora Bung Karno Stadium and Jakarta Convention Centre. Transport options include Istora Mandiri subway station, just a 6-minute walk away, and various nearby bus services. The hotel also offers seamless access to shopping centers like Senayan City and Plaza Senayan, enhancing the convenience for visitors.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double or Twin Room

2 persons

40 m²

1 King-size bed

Shower

Bathtub

room details

Grand Deluxe Double or Twin Room

2 persons

46 m²

1 King-size bed

Shower

Bathtub

room details

Executive Double or Twin Room

2 persons

46 m²

1 King-size bed

Shower

Bathtub

room details

Deluxe Room

2 persons

40 m²

1 King-size bed

Shower

Bathtub

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Jakarta 4.0 km

Airports

Halim Perdanakusuma (HLP) 12.1 km

Soekarno Hatta (CGK) 30.3 km

Underground

Istora500 m

Bendungan Hilir 1.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast Options

“I was really surprised by the breakfast offerings at the hotel. It featured a variety of Indonesian cuisine along with some international dishes like sushi. The taste was fantastic, making it a great start to my day!” view full review

Relaxing Swimming Pool

“The swimming pool area was truly a highlight of my stay. It provided a serene environment where I could unwind after a long day. The spacious layout made it a perfect spot to relax and soak in the sun.” view full review

Great for Business Trips

“This hotel is well-equipped for business travelers, offering extensive facilities. I found the amenities like meeting rooms and the quick internet access to be very suitable for my work needs.” view full review

Spacious and Comfortable Rooms

“The rooms were spacious and provided a high level of comfort. They were well-furnished with ample amenities, making my stay enjoyable and convenient.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Tennis court

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's play area

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
BBQ facilities
Spa & wellness centre

Room features

Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Jl Jend.Gatot Subroto, Jakarta, Indonesia, 10002

Map view

Jl Jend.Gatot Subroto, Jakarta, Indonesia, 10002

City landmarks

Landmark

National Monument

5.4 km

Amusement Park

Kidzania

1.6 km

Park

Taman Suropati

3.5 km

Shopping Area

FX Sudirman

1.2 km

Night club

Jakarta Convention Centre

2.6 km

Stadium

Gelora Bung Karno Stadium

890 m

Mall

Pasific Place

1.6 km

Landmark

Gelora Bung Karno Sports Complex

1.8 km

Museum

Satriamandala Museum

3.1 km

Mall

Plaza Senayan

2.1 km

Landmark

Goods Dept

660 m

Landmark

Ciputra Artpreneur Theater

2.4 km

Shopping Area

The Plaza Semanggi

2.3 km

Shopping Area

Senayan City Mall

2.1 km

Landmark

Indonesia Stock Exchange

1.3 km

Parking area

The Energy Building

1.3 km

Landmark

Bundaran Senayan

1.8 km

Mosque

Sunda Kelapa Grand Mosque

3.3 km

Landmark

Culinaria Modena

1.3 km

Landmark

Al-Bina Mosque

1.4 km

Landmark

CGV

660 m

Mosque

Masjid Al-Kautsar

660 m

Landmark

Golden Ballroom

660 m

Event hall

Balai Sarbini

2.3 km

Event hall

Assembly Hall

1.3 km

Landmark

World Trade Centre Sudirman

2.4 km

Landmark

Sampoerna Strategic Square

2.4 km

Mall

Lotte Shopping Avenue

2.9 km

Landmark

Mulia Tower

2.9 km

Landmark

Bentara Budaya Jakarta

3.4 km

Nearby

Jl. Stadion Senayan

Taman Kridaloka 1 Senayan

590 m

Restaurants

Nan Xiang Restaurant

10 m

Jl. Gatot Subroto The Sultan Hotel Lagoon Tower

Shihlin

1.4 km

Jl. Jend. Sudirman No.52-53 Pacific Place Mall

Plataran Tiga Dari

880 m

Jl. Jend. Sudirman Kav. 54-55 Hutan Kota Plataran

Pidari Lounge

1.0 km

Jl. Jend. Sudirman Kav. 54-55 Hutan Kota Plataran

Hard Rock Cafe Jakarta

1.8 km

Jl. Jend Sudirman Kav 54-55 Pacific Place Unit G-05 SCBD Lot 3-5

Goods diner

1.6 km

Fairgrounds SCBD Lot 14

Tesate - Pacific Place

1.6 km

Pacific Place SCBD

Luna Negra

1.3 km

Plaza Bapindo

Kila Kila by Akasya

1.7 km

Jl. Jend. Sudirman Kav. 52-53 Kawasan SCBD Gedung Lot 4

Reviews and Ratings

Reviews from guests about their experience.

Stephanie

United States, January 2025

7.0/10

My stay at The Sultan Hotel & Residence Jakarta was quite enjoyable overall! The location was fantastic, making it easy to explore nearby attractions. However, I did encounter a few issues, like minor delays in service and some room maintenance concerns that needed attention. Despite this, I appreciated the friendly staff and the delicious breakfast options that made my mornings brighter. 🌞

Rooms

7.0

The room was clean and well-maintained, but I had some issues with the washroom facilities. The hot water in the shower was inconsistent, and I noticed some stains on the fixtures. Overall, it felt like the room needed a bit of renovation to meet the expectations of a five-star hotel.

Service

8.0

The staff were warm and helpful during my stay, which I truly appreciated. However, there were delays in service during lunch, with my drinks arriving after a long wait, which could be improved for a more seamless dining experience.

Location

9.0

The hotel is in a prime location near the Senayan stadium and offered fantastic accessibility for shopping and city exploration. I loved the feel of being in the heart of Jakarta while enjoying a serene atmosphere.

Dining

6.0

While the food was generally good, I found the variety slightly below average, especially at the breakfast eggs station. I think expanding the options would enhance the dining experience even more.

Facilities

7.0

The hotel provided a range of facilities, including room service and housekeeping. However, there were minor issues, such as the confusing entrance with multiple gates, which made accessing the hotel a bit tricky at times.

Daniel

United States, December 2024

7.4/10

My stay at The Sultan Hotel & Residence Jakarta was quite a mix of experiences. I appreciated the spacious rooms and the excellent breakfast, but faced some issues with cleanliness and service. The location is fantastic, making it easy to explore Jakarta, but the facilities need some improvements.

Rooms

5.0

I found the rooms spacious, but my initial deluxe room had cleanliness issues, including stained pillows and a cockroach. After moving to a grand deluxe room, I noticed it was much fresher, although the shower didn't work properly.

Service

5.0

The staff were kind and helpful, which made a difference during my stay. However, the slow room service and issues with laundry service were frustrating.

Location

7.0

The hotel is excellently located in the heart of South Jakarta, close to luxury malls and green spaces, although the area could be better maintained.

Dining

6.0

I enjoyed the buffet breakfast, which was quite impressive, but found the options for continental food lacking and the juice selections could use improvement.

Facilities

5.0

The hotel has a range of facilities, but I was disappointed that the pool closed at 6 PM, and there wasn't much variety in the dining options, such as draught beer.

Barbara

United States, December 2024

7.0/10

My stay at The Sultan Hotel was a mixed bag. On the positive side, the location is fantastic as it's right next to the Jakarta Convention Center, making it convenient for my events. The pool area is quite lovely, and my room was spacious and comfortable. However, I did encounter issues with the hotel being somewhat outdated, particularly with slow elevators and occasional electricity problems. Additionally, accessing the hotel was a hassle due to the blocked main entrance, which made it inconvenient to order food or hail rides.

Rooms

7.0

I found my Deluxe Double Room to be large and comfortable, offering nice amenities. However, there were signs of wear and tear, and this could be updated to enhance the experience.

Service

8.0

The staff were friendly and helpful throughout my stay, making it easy to seek assistance when needed. Their hospitality was definitely a highlight.

Location

8.0

The location was very convenient for accessing the toll road and right next to the convention center, ideal for my needs. Plus, there's a nice jogging area nearby.

Dining

6.5

Dining here had its ups and downs. Though the breakfast was decent with a variety of Indonesian options, I found the restaurant a bit underwhelming overall.

Facilities

6.5

The facilities included standard offerings like room service and laundry, which were satisfactory. However, the layout of the hotel was confusing, particularly for visitors.

James

United States, November 2024

5.2/10

My stay at The Sultan Hotel & Residence Jakarta had its highlights, particularly the good buffet breakfast and the friendliness of the staff. However, the cleanliness of the room left much to be desired, and I experienced significant delays with room service and laundry.

Rooms

5.0

The Grand Deluxe Double room was spacious and had a lot of natural light, but I found it didn't meet the cleanliness standards I expected from a hotel of this caliber.

Service

5.0

While the staff were friendly and polite, the service was inconsistent. I faced considerable delays with room service, and the response to my laundry inquiry was frustrating.

Location

8.0

The hotel is excellently located in South Jakarta, close to shopping malls and sports grounds, making it easy to explore the area.

Dining

7.0

The buffet breakfast was truly amazing, offering a wide range of options. However, after a few days, I found the offerings could use some variation in terms of continental choices and fruit selections.

Facilities

6.0

The hotel has a large hotel with great amenities like a swimming pool and tennis courts, but the aging state of some facilities, particularly in the washrooms, detracted from my experience.

William

United States, October 2024

7.0/10

During my 5-night stay at The Sultan Hotel & Residence Jakarta, I appreciated the spacious and clean room, which offered a refreshing atmosphere after moving from the original room. However, I faced some issues like hot water problems and a less-than-stellar dining experience. Overall, I found the staff to be extremely helpful.

Rooms

6.0

My deluxe room was spacious, but I experienced issues with cleanliness and room conditions. The initial room had stained pillows and a smell that triggered my allergies. After switching to a grand deluxe room, it felt newer, though the shower didn't work properly.

Service

8.0

The service was really good. Receptionists were very responsive and went the extra mile to help, especially in directing taxi drivers for drop-offs. I felt well taken care of during my stay.

Location

9.0

The hotel's location is fantastic, especially since it's connected to the exhibition center and close to shopping. I enjoyed jogging on the nice track nearby, which made it easy to stay active.

Dining

5.0

Dining could use improvement. While the menu had a decent variety of flavors, I found the food quality slightly below average, and the wait times for drinks and food were frustrating during lunch.

Facilities

5.0

While the facilities were adequate, they seemed outdated. The gym could use some upgrades, and there were issues with Wi-Fi. The pool closing at 6 PM was a bit disappointing as well.