The Sultan Hotel & Residence Jakarta, Jakarta
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Key details
About the Hotel
Jl. Gatot Subroto,
Jakarta,
Indonesia,
10002,
Jakarta
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room
Max:
2 persons
435 sq. feet
Bed options:
1 King Size Bed
Garden view
Shower
Bathtub
room details
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Grand Deluxe Room
Max:
2 persons
500 sq. feet
Bed options:
1 King Size Bed
Garden view
Shower
Bathtub
room details
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Executive Room
Max:
2 persons
500 sq. feet
Bed options:
1 King Size Bed
Garden view
Shower
Bathtub
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
- Tennis court
Guest Parking
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Garden area
- BBQ facilities
- Spa & wellness center
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Patio
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
Self-catering
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Location
Jl. Gatot Subroto,
Jakarta,
Indonesia,
10002,
Jakarta
Map view
Jl. Gatot Subroto,
Jakarta,
Indonesia,
10002,
Jakarta
City landmarks
Jl. Silang Monas
National Monument
3.2
mi
Amusement Park
Kidzania
1.0
mi
Parks
Taman Suropati
2.1
mi
Shopping Area
FX Sudirman
4000 ft
Night club
Jakarta Convention Centre
1.6
mi
Stadiums
Gelora Bung Karno Stadium
3000 ft
Mall
Pasific Place
1.0
mi
Gelora Bung Karno Sports Complex
1.1
mi
Museums
Satriamandala Museum
1.9
mi
Mall
Plaza Senayan
1.3
mi
1st fl
Goods Dept
2300 ft
Jl. Prof. DR. Satrio Kav. 3-5 Ciputra World 1
Ciputra Artpreneur Theater
1.5
mi
Shopping Area
The Plaza Semanggi
1.4
mi
Shopping Area
Senayan City Mall
1.3
mi
Indonesia Stock Exchange
4300 ft
Parking area
The Energy Building
4300 ft
Mosque
Sunda Kelapa Grand Mosque
2.0
mi
Jl. Prof. Dr. Satrio C-4 no. 13 Jl. Suryo no. 22
Culinaria Modena
4400 ft
Karno Senayan
Al-Bina Mosque
4700 ft
Bundaran Senayan
1.1
mi
Cinemaxx
2200 ft
Golden Ballroom
2200 ft
Events
Balai Sarbini
1.4
mi
Events
Assembly Hall
4400 ft
Sampoerna Strategic Square
1.5
mi
World Trade Centre Sudirman
1.5
mi
Mall
Lotte Shopping Avenue
1.8
mi
Jl. Stadion Senayan
Taman Kridaloka 1 Senayan
5100 ft
Mulia Tower
1.8
mi
Jalan Palmerah Selatan 17
Bentara Budaya Jakarta
2.1
mi
Nearby
Jl. Stadion Senayan
Taman Kridaloka 1 Senayan
2000 ft
Restaurants
Lagoon Cafe
100 ft
Jln. Jendral Gatot Subroto The Sultan Hotel Jakarta
Nan Xiang Restaurant
100 ft
Jl. Gatot Subroto The Sultan Hotel Lagoon Tower
Pasola
1.0
mi
Jl. Jend Sudirman Kav 52 - 53 The Ritz-Carlton Jakarta
Plataran Tiga Dari
2900 ft
Jl. Jend. Sudirman Kav. 54-55 Hutan Kota Plataran
Komala's Restaurant
1.4
mi
Semangi Plaza
Pidari Lounge
3300 ft
Jl. Jend. Sudirman Kav. 54-55 Hutan Kota Plataran
Resto Ngalam
4100 ft
Jln. Jendral Sudirman FX Senayan
fatback Jakarta
4100 ft
Jl. Jend Sudirman f/X Entertainment Mall
Reviews and Ratings
Reviews from guests about their experience.
82%
loved their spa retreat and can’t wait to return.
8.2/10
Great
Rooms
6.0
Location
8.2
Service
6.8
Dining
6.0
Stephanie
United States of America,
January
2025
7.0/10
My stay at The Sultan Hotel & Residence Jakarta was quite enjoyable overall! The location was fantastic, making it easy to explore nearby attractions. However, I did encounter a few issues, like minor delays in service and some room maintenance concerns that needed attention. Despite this, I appreciated the friendly staff and the delicious breakfast options that made my mornings brighter. 🌞
Rooms
7.0
The room was clean and well-maintained, but I had some issues with the washroom facilities. The hot water in the shower was inconsistent, and I noticed some stains on the fixtures. Overall, it felt like the room needed a bit of renovation to meet the expectations of a five-star hotel.
Service
8.0
The staff were warm and helpful during my stay, which I truly appreciated. However, there were delays in service during lunch, with my drinks arriving after a long wait, which could be improved for a more seamless dining experience.
Location
9.0
The hotel is in a prime location near the Senayan stadium and offered fantastic accessibility for shopping and city exploration. I loved the feel of being in the heart of Jakarta while enjoying a serene atmosphere.
Dining
6.0
While the food was generally good, I found the variety slightly below average, especially at the breakfast eggs station. I think expanding the options would enhance the dining experience even more.
Facilities
7.0
The hotel provided a range of facilities, including room service and housekeeping. However, there were minor issues, such as the confusing entrance with multiple gates, which made accessing the hotel a bit tricky at times.
Daniel
United States of America,
December
2024
7.4/10
My stay at The Sultan Hotel & Residence Jakarta was quite a mix of experiences. I appreciated the spacious rooms and the excellent breakfast, but faced some issues with cleanliness and service. The location is fantastic, making it easy to explore Jakarta, but the facilities need some improvements.
Rooms
5.0
I found the rooms spacious, but my initial deluxe room had cleanliness issues, including stained pillows and a cockroach. After moving to a grand deluxe room, I noticed it was much fresher, although the shower didn't work properly.
Service
5.0
The staff were kind and helpful, which made a difference during my stay. However, the slow room service and issues with laundry service were frustrating.
Location
7.0
The hotel is excellently located in the heart of South Jakarta, close to luxury malls and green spaces, although the area could be better maintained.
Dining
6.0
I enjoyed the buffet breakfast, which was quite impressive, but found the options for continental food lacking and the juice selections could use improvement.
Facilities
5.0
The hotel has a range of facilities, but I was disappointed that the pool closed at 6 PM, and there wasn't much variety in the dining options, such as draught beer.
Barbara
United States of America,
December
2024
7.0/10
My stay at The Sultan Hotel was a mixed bag. On the positive side, the location is fantastic as it's right next to the Jakarta Convention Center, making it convenient for my events. The pool area is quite lovely, and my room was spacious and comfortable. However, I did encounter issues with the hotel being somewhat outdated, particularly with slow elevators and occasional electricity problems. Additionally, accessing the hotel was a hassle due to the blocked main entrance, which made it inconvenient to order food or hail rides.
Rooms
7.0
I found my Deluxe Double Room to be large and comfortable, offering nice amenities. However, there were signs of wear and tear, and this could be updated to enhance the experience.
Service
8.0
The staff were friendly and helpful throughout my stay, making it easy to seek assistance when needed. Their hospitality was definitely a highlight.
Location
8.0
The location was very convenient for accessing the toll road and right next to the convention center, ideal for my needs. Plus, there's a nice jogging area nearby.
Dining
6.5
Dining here had its ups and downs. Though the breakfast was decent with a variety of Indonesian options, I found the restaurant a bit underwhelming overall.
Facilities
6.5
The facilities included standard offerings like room service and laundry, which were satisfactory. However, the layout of the hotel was confusing, particularly for visitors.
James
United States of America,
November
2024
5.2/10
My stay at The Sultan Hotel & Residence Jakarta had its highlights, particularly the good buffet breakfast and the friendliness of the staff. However, the cleanliness of the room left much to be desired, and I experienced significant delays with room service and laundry.
Rooms
5.0
The Grand Deluxe Double room was spacious and had a lot of natural light, but I found it didn't meet the cleanliness standards I expected from a hotel of this caliber.
Service
5.0
While the staff were friendly and polite, the service was inconsistent. I faced considerable delays with room service, and the response to my laundry inquiry was frustrating.
Location
8.0
The hotel is excellently located in South Jakarta, close to shopping malls and sports grounds, making it easy to explore the area.
Dining
7.0
The buffet breakfast was truly amazing, offering a wide range of options. However, after a few days, I found the offerings could use some variation in terms of continental choices and fruit selections.
Facilities
6.0
The hotel has a large hotel with great amenities like a swimming pool and tennis courts, but the aging state of some facilities, particularly in the washrooms, detracted from my experience.
William
United States of America,
October
2024
7.0/10
During my 5-night stay at The Sultan Hotel & Residence Jakarta, I appreciated the spacious and clean room, which offered a refreshing atmosphere after moving from the original room. However, I faced some issues like hot water problems and a less-than-stellar dining experience. Overall, I found the staff to be extremely helpful.
Rooms
6.0
My deluxe room was spacious, but I experienced issues with cleanliness and room conditions. The initial room had stained pillows and a smell that triggered my allergies. After switching to a grand deluxe room, it felt newer, though the shower didn't work properly.
Service
8.0
The service was really good. Receptionists were very responsive and went the extra mile to help, especially in directing taxi drivers for drop-offs. I felt well taken care of during my stay.
Location
9.0
The hotel's location is fantastic, especially since it's connected to the exhibition center and close to shopping. I enjoyed jogging on the nice track nearby, which made it easy to stay active.
Dining
5.0
Dining could use improvement. While the menu had a decent variety of flavors, I found the food quality slightly below average, and the wait times for drinks and food were frustrating during lunch.
Facilities
5.0
While the facilities were adequate, they seemed outdated. The gym could use some upgrades, and there were issues with Wi-Fi. The pool closing at 6 PM was a bit disappointing as well.
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